Terms & Conditions

Key Terms of Service

  • Payment(s) can be made only with Credit Card, Debit Card, or Net Banking.
  • Users should confirm applicable charges or fees with their respective banks before using the service.
  • Credit card information is processed securely by the payment gateway and is not shared with the Company. Users are responsible for entering correct details and retaining a copy of the transaction.
  • Users acknowledge the risk of data being intercepted online. The Company or payment providers are not liable for such incidents.
  • While secure payment gateways are used, the Company does not guarantee protection against unauthorized access.
  • The Company or its employees are not liable for any damages caused by reliance on information provided on the Website or failures due to circumstances beyond their control.

Privacy Policy

  • User information is kept confidential and not shared or transferred unless required by law.
  • The online HSRP Fee Payment system offers various payment methods for customer convenience.
  • Customers must choose their preferred payment method. The Company does not promote any specific method.
  • Permission must be obtained from the card owner if the payment card used does not belong to the user.
  • Debit or credit card details are neither accessed nor stored by the Company.

Payment Policy

Registered vehicle owners must agree to the following payment policy before making a payment:

  • I (the registered owner of the vehicle) confirm I am the owner of the mentioned vehicle.
  • I (the registered owner of the vehicle) confirm that the provided details are accurate.
  • Additional payment gateway charges apply, ranging from 0% to 1.85% based on the selected method. For details, click here.

Refund/Cancellation Policy

Fees once paid will not be refunded under any circumstances as agreed upon by the customer at the time of submission.

Copyright @ 2025 FTA HSRP SOLUTIONS PVT. LTD. ISO 9001:2015, D&B D-U-N-S (Number - 65-064-7378)